Delay in Travel Policy: In case of guest-facing delay or cancellation of flight or train or road trip due to any unforeseen reason, the room cancellation charges will remain applicable as per the applicable cancellation policy. Such unforeseen trip cancellation may not be manifested as the waiver of cancellation charges by any Live inn Hotels.
Currency Converter: Currency conversion data is provided by XE, a third party currency conversion provider, using live mid-market rates. This information is offered for informational purposes only and does not reflect the rate you will pay to the hotel or the currency in which such payment will be made. All payments will have to be made in Indian rupees.
Standard Discount Policy: Not two discounts/offers/benefits can be clubbed together.
TA Commission Policy: Travel Agents registered with IATA can claim a 10% commission on public rates at the time of booking the room reservation only.
Stay Extension: An extension of stay at the hotel is liable to be offered at rate/offer applicable at the time the extension request is made. In case, the original offer at which the reservation was booked has expired at that time, the hotel is not liable to offer a room at the original rates but at current rates on offer.
Rights Reserved:
Live inn Hotels reserves the right to refuse or cancel any reservation without prior information. Live inn Hotels reserves the right to refuse check-in in the absence of a valid identification document. Standard Rate Inclusions: All our rates are inclusive of accommodation in a spacious and elegantly appointed room and breakfast for two adults.
Standard Guarantee Policy: One night's advance payment or credit card authorization is required to confirm the reservation. Full stay advance payment is required 10 days prior to arrival, failing which, the room will be released.
Standard Modification/Refund/Cancellation Policy:
Room Booking: - No penalty for modification or cancellation 15 days or more prior to the arrival date. The entire stay amount will be charged for modification or cancellation within 15 days of the arrival date and For a confirmed booking we need a INR 2000.
Social Gathering: - No penalty for modification or cancellation before 4 Months or more prior to the arrival date. The entire stay amount will be charged for modification or cancellation within 4 Months of the arrival date.
Group Visiting:- No penalty for modification or cancellation 1 Month or more prior to the arrival date. The entire stay amount will be charged for modification or cancellation within 1 Months of the arrival date.PS: All standard Policies are applicable when specific reservation policy is not mentioned in the “Reservation Confirmation” document.
Payment Policy: Payment can be made using the credit card, payment gateway link, deposit in the bank account or demand draft before the due date.
Applicable Taxes- Taxes are as applicable at the time of reservation.
Refund will be initiated within a 7 working days
Arrival & Departure Policy: Check-in time is 1400 hours while Check-out time is 1200 hours for all Live inn Hotels. Early check-in and late check-out are chargeable as per the hotel policy. It is mandatory for guests to present valid photo identification at the time of check-in. Such documents can be either an Indian Aadhaar Card, Indian Driver’s License, Indian Voter ID card or Indian or International passport. PAN cards are not accepted. Live inn Hotels reserves the right to refuse check-in in the absence of a valid identification document. The primary age for all the guests must be at least 18yearss, to check -in all Live inn Hotels
Additional Guest Policy: Live inn Hotels operate only on double occupancy per room basis with a maximum occupancy of up to 3 guests. Extra guests above the age of 12 years being accommodated in the same room along with two adults, taking an extra bed may be accommodated at a charge. This policy is applicable for reservations in Deluxe Room, Premium Room, and Suite Rooms. Family Rooms at Live inn Hotels, however, can accommodate up to 4 guests above the age of 12 years.
Child Policy:Child Sharing for up to two children below 5 years without an extra bed is complimentary. Child Sharing for 1 child above 5 years without an extra bed is charged only for meals and stay. In case of a requirement for an extra bed in the room, charges shall be the same as adult guest sharing charges.
Early Check-In and Late Check-Out Policy:
Early Check-In and/or Late Check-Out will be charged at INR 200 per hour (subject to availability of rooms) Other Charges:
Extra Bed: INR 2000 plus taxes per person (including breakfast)
Child No Bed: INR 1000 plus taxes per child (including breakfast)
Ps: Extra Lunch/Dinner Charges mentioned above are only for extra occupants and not for main room occupants.
Return Policies:-
There are no return policies because it is Hotel industry. hotels have cancellation policies rather than "return" policies.
Shipping Policy:-
Hotels typically don't have shipping policies in the same way that retail or e-commerce businesses do.